Refund Policy
Refund Policy
We want you to be satisfied with your purchase from GertoolPro.com.
Return Period
Customers may request a return or exchange within 30 days of receiving their order.
Return Conditions
Returned products should be in original condition and include all original packaging whenever possible.
Warranty
All products come with a 1-year warranty covering manufacturing defects.
Refund Process
After the returned item is received and inspected, we will notify you of the refund approval. Approved refunds will be issued to the original payment method.
Return Shipping
For eligible returns and warranty claims, GertoolPro.com covers the return shipping costs.
How to Start a Return
To initiate a return or exchange, please contact our support team with your order number and a brief description of the issue.